Sarah Karmali


My career started as an Occupational Therapist where I used my knowledge and passion for accessibility to improve the independence and patient experience for individuals with disabilities. I loved being able to use the insights from user research to make an impact for patients in a critical care setting.

Over time, I realized a lot of what I was doing was around improving UX and I wanted to do more of that but for everyone. So, I pursued a master's in human centered design and engineering from University of Washington and started working as a contractor/vendor on the Microsoft 365 Admin Center team, where I did a lot of work understanding IT admins experiences with change management within enterprise and small business companies. After a couple years in that role, I landed my first FTE UX researcher role on the Microsoft digital studio support team.

Outside of work, I love to play tennis and read :)

3:00 PM PST

Saturday March 12, 2022

Launchpad to UX

There are a lot of connections between clinical OT practice and User experience research. This session will not only discuss an example of an OT research study in a critical care unit and the clear connections to the UX research process, but how this study was a "launchpad to a career in UX.